Airport Facilities & Passenger Services at CPT
Cape Town International Airport (CPT) is equipped with a wide range of facilities and services designed to make your journey as smooth, comfortable, and convenient as possible. From financial services to family-friendly amenities, we have everything you need to prepare for your flight or refresh upon arrival.
💡 Stay Connected:
Enjoy free Wi-Fi access throughout the airport terminals. Simply connect to the “#CPT Free WiFi” network on your device to browse the internet, check emails, or connect with loved ones before you fly.
Key Passenger Services
Below is a guide to the essential facilities available at the airport.
Information Desks
Friendly and knowledgeable staff are available at the information desks located in the arrivals and departures halls to assist with any queries, from flight information to terminal directions.
Financial Services
Handle your financial needs with ease before you travel.
- ATMs: Automated Teller Machines are available both landside and airside, dispensing South African Rand.
- Foreign Exchange: Currency exchange services are conveniently located in the arrivals and departures halls for all your forex needs.
Baggage Services
For peace of mind and convenience, take advantage of our baggage services.
- Luggage Wrapping: Protect your baggage by having it professionally wrapped at the wrapping stations in the departures hall.
- Lost & Found: For any items lost or found within the airport terminal, please contact the main information desk. For lost luggage, please contact your airline directly.
Family & Special Assistance
We are committed to providing a comfortable experience for all travelers.
- Baby Changing Facilities: These are available in most restroom facilities throughout the airport.
- Passenger Assistance: Airlines and airport staff provide assistance for passengers with reduced mobility. It is recommended to arrange this service with your airline at least 48 hours before your flight.
Additional Amenities
- Prayer Rooms: Multi-faith prayer rooms are available for quiet reflection and prayer.
- Medical Services: A medical clinic and pharmacy are located on-site for any health needs or emergencies.
- Airport Lounges: Several premium lounges offer a tranquil space to relax, work, or dine before your flight. Access can be obtained through airline status, credit card programs, or by purchasing a day pass.
- VAT Refund: If you are an international tourist, you can claim your Value-Added Tax (VAT) refund at the dedicated counters in the international departures hall.
For more specific locations and details, please visit the Airport Information page or approach one of our help desks in the terminal.